Privacy Policy

Legacy Solutions Architecture (LSA) is a South African software and web development company. Our registered contact address is South Africa. You can reach our information officer at info@legacyinc.co.za.

We collect personal information only when you voluntarily provide it, including:

• Contact details (name, email address, phone number) submitted via our contact form or enquiry basket.
• Email address verified through our OTP process when you check out or submit a service enquiry.
• Payment information — processed directly by PayFast or Yoco. We do not store card details.
• Technical data such as browser type, IP address, and pages visited, collected automatically via server logs and analytics.

We use your personal information to:

• Respond to enquiries and deliver the services you have requested.
• Send transactional emails (order confirmations, OTP codes, project updates).
• Improve our website and service offerings.
• Comply with legal obligations.

We do not sell, rent, or share your personal information with third parties for marketing purposes.

We share information with the following trusted processors, each bound by their own privacy policies:

• Resend — transactional email delivery.
• PayFast — subscription payment processing.
• Yoco — once-off payment processing.
• Porkbun — domain registration.
• Vercel — hosting and infrastructure.
• SyncDesk — support ticket management.

We use strictly necessary cookies to operate our website (session management, OTP verification). We also use analytics cookies to understand how visitors use our site. You can withdraw consent for non-essential cookies at any time via the cookie banner.

We retain contact and enquiry data for up to 3 years, or longer where required by South African tax and accounting legislation. Payment records are retained as required by the relevant payment processors.

As a data subject you have the right to:

• Request access to the personal information we hold about you.
• Request correction or deletion of inaccurate information.
• Object to the processing of your personal information.
• Lodge a complaint with the Information Regulator of South Africa.

To exercise any of these rights, email us at info@legacyinc.co.za.

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, or disclosure. All data in transit is encrypted via HTTPS/TLS.

We may update this privacy policy from time to time. Material changes will be communicated via email or a notice on our website. Continued use of our services after the effective date constitutes acceptance of the updated policy.

Questions about this policy? Contact our information officer at info@legacyinc.co.za or via WhatsApp on +27 66 285 6617.