LSA's own support platform — every contact-form submission becomes a tracked ticket with a reference number the customer can follow up on.
1
The problem
Enquiries scattered across inboxes are easy to lose and hard to escalate. There was no way to see the full history of a client relationship in one place.
2
Our approach
A central intake on Nuxt.js and Supabase that converts each submission into a ticket, notifies the team via Resend, and hands the customer a reference number. Status updates trigger automated emails so clients are never left wondering.
3
The result
Faster response times, a clear paper trail from first enquiry to resolution, and a foundation ready to grow into a full CRM.